Real reviews from Houston homeowners and property managers we've served since 2007. Hurricane recovery, burst pipes, sewage emergencies, mold remediation.
“After Hurricane Harvey flooded our Meyerland home, RCS was the only company that returned our calls and showed up when promised. Six weeks to full restoration. State Farm paid every dollar of the Xactimate scope without a fight. Worth their weight in gold.”
“Pipe burst on Christmas Eve. They had a crew at our Memorial house within 60 minutes. Thermal imaging found water in walls we didn't know about. State Farm paid the full claim. Stayed in touch the entire 3-week restoration.”
“Beryl flooded our Kingwood Forest Cove home. They've been our company since Ike in 2008. Same crew chief, same insurance manager, same level of professional work. They know our floor plan. Four floods now and never let us down.”
“Slab leak in our Sugar Land master bathroom. They detected it with thermal imaging, coordinated the plumber, did the tile work to match. You can't tell where they cut. Travelers paid everything beyond the deductible.”
“Cat 3 sewage backup at 11pm on a Friday. Their dispatcher was a real person who took it seriously. Full PPE crew on-site within an hour. Multi-stage disinfection. ATP testing. Detailed claim documentation. Insurance approved without question.”
“Mold inspection for real estate transaction. MAC-licensed inspector, AIHA-accredited lab, written report in 5 days. Buyer's request satisfied without delay. Houston's most professional inspection service we've used.”
Houston's repeat-flood neighborhoods generate repeat-customer relationships. Meyerland's Brays Bayou floods. Kingwood's Lake Houston spillway releases. Memorial's reservoir release. Customers in these neighborhoods choose RCS event after event — because the same crew chief returns, the same insurance manager handles their claim, the same quality standards apply.
That continuity matters during difficult situations. We're the company Houston families call back.