Houston Water Damage Specialists · Since 2007
Houston-Local Since 2007

Our Team

Houston-local water damage specialists with combined 100+ years of experience. IICRC certified, TDLR licensed, insurance adjuster trained. Family-facing communication that matters during difficult situations.

Houston water damage restoration team
Houston water damage restoration team · Restorative Cleaning Solutions, Houston
Leadership + Field

The People Behind RCS

JR

James Reynolds

Founder & President

IICRC Master Restorer. Built RCS in 2007 after working hurricane recovery in Houston. 25+ years water damage restoration experience.

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Maria Alvarez

Operations Manager

IICRC S500 + S520 certified. Manages dispatch, crew scheduling, and quality control across Houston metro operations.

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David Chen

Senior Field Supervisor

IICRC Master Restorer + FSRT certified. Leads complex commercial and catastrophe response. Harvey, Beryl, Ike veteran.

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LaToya King

Insurance Claims Manager

Former insurance adjuster. Xactimate certified. Manages all carrier coordination, supplements, RCV releases.

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Roberto Mendoza

TDLR MAC/MRC Inspector

Texas TDLR-licensed Mold Assessment Consultant + Remediation Contractor. Handles all mold inspections and remediation.

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Anna Steinberg

Customer Care Director

Houston-native. Manages family-facing communication during difficult situations. Bilingual English/Spanish.

Built on Trust

Why Our Team Matters

Water damage situations are usually the worst day in a family's life. Insurance is confusing. Damage is overwhelming. Timelines feel uncertain. Who shows up matters.

Our team is built around two things: technical credentials (IICRC, TDLR, OSHA) and family-facing communication. We use real people answering calls. Our crews introduce themselves. Our claims manager calls weekly with updates.

That's the standard we've held since 2007 across thousands of Houston families and properties — from Tropical Storm Allison through Hurricane Harvey, Imelda, Beryl, and every Houston storm in between.

24/7 Emergency: (713) 482-7161