Office towers. Hotels. Retail centers. Healthcare facilities. Multi-tenant residential. Industrial. Each vertical has its own discipline — business interruption documentation, after-hours operations, OSHA compliance, tenant coordination. We serve all of them.
Server rooms, cubicle farms, suites
Guest-experience preservation
Tenant coordination, master + HO-4
Inventory salvage, fast reopening
ICRA Class III/IV containment
Large-square-footage scope
Hurricane, bayou, surge response
$250K+ scope, multi-floor
(713) 482-7161. Dispatcher takes property type, loss scope, urgency. Commercial dispatcher within 5 minutes.
Property manager walkthrough. What operations can continue? What needs isolation? Initial scope and BI baseline.
Commercial losses scale to 10-30+ technicians as needed. Equipment fleet mobilized. Tenant communication coordinated.
Commercial safety standards followed. Daily progress reports to property management. BI timeline tracking begins.
Multi-vertical scope handling: structural, contents, IT, brand-standard reinstallation, tenant impact documentation.
Business interruption final documentation. Claim package for commercial property + BI carriers.
Since 2007 we've served Houston commercial water damage across every vertical and every major weather event.
Commercial property insurance includes business interruption coverage with specific documentation requirements: time-stamped activity logs, tenant displacement records, revenue impact tracking. Our commercial scope captures all of this. Two-carrier coordination (property + BI) is standard.
Master service agreements with major Houston property management firms exist. Pre-negotiated rates, expedited authorization, established adjuster relationships speed response. Ask about MSA availability for portfolio properties.
Property + BI + Tenant policies coordinated simultaneously
Master service agreements available for portfolio properties. Commercial coverage typically includes both property and BI scopes.
Free on-site triage + BI baseline documentation. Multi-property MSA discussion available.
We bill carriers directly for both property and BI scopes. Comprehensive integrated documentation.
Volume-discounted rates for property management firms with portfolio exposure.
"A sprinkler line failed on floor 22 and water reached the parking garage. They had 30+ technicians on-site in 6 hours. The building was back to full occupancy 11 days later. The BI documentation was used by all six affected tenants."
"Pipe break affected 18 units across 3 floors. Their multi-unit triage was professional and the tenant communication scripts they provided saved our PM team weeks of work. State Farm covered both master and individual unit scopes cleanly."
"Plumbing failure in a medical building 100 yards from Memorial Hermann. ICRA Class III containment, after-hours work, infection control coordination. Three physician practices kept operating."
Houston CBD: 60-90 minutes for major commercial losses. Suburbs: 90-120 minutes. We have crews on standby 24/7. Major catastrophe events (hurricane, mass-loss): pre-positioning during named storms means 24-72 hour response post-event.
Yes. We have established master service agreements with major Houston PM firms (multi-property portfolios, pre-negotiated rates, expedited authorization). Familiar with the documentation requirements of national PM platforms.
Yes. Night and weekend work is standard for commercial restoration. We minimize daytime operational impact through scheduling and containment.
Yes. Multi-floor and full-building losses are within our scope. We scale teams and equipment to 50+ technicians and full equipment fleets as needed.
BI tracking is built into our commercial scope from intake. Time-stamped progress photos, tenant impact records, revenue-affecting timeline data, restoration milestone documentation. Standard with every commercial project.
Yes. ICRA Class III/IV containment, ASHE-aligned protocols, infection control coordination. Texas Medical Center and surrounding healthcare network is regular service area. JCAHO audit-ready documentation included.
Office, hotel, retail, healthcare, multi-family, industrial — 24/7 commercial response with BI documentation, OSHA compliance, tenant coordination.