Crew dispatched in 60 minutes. FEMA Proof of Loss filed inside the 60-day window. Insurance billed direct. We've worked every major Houston flood since 2007.
Beryl, Harvey, Imelda response experience
Same-day extraction and structural drying
Brays, Buffalo, White Oak, Cypress Bayou response
Saltwater extraction for Galveston Bay area
Full biohazard protocols and disposal
Addicks/Barker Memorial-area response
Subsurface water table flood cleanup
TDLR-licensed remediation included
Dispatcher takes details, identifies nearest crew, provides arrival ETA. Available 24/7/365.
Truck-mounted extractors, HEPA scrubbers, Tyvek PPE, thermal imaging. Damage documented immediately.
Standing water removed. Biohazard materials bagged. Insurance carrier notified with initial scope.
Contaminated drywall cut 12-24" above water line. Subfloor assessed. Mold prevention applied.
LGR dehumidifiers and air movers complete drying. Daily moisture logs documented for insurance.
Drywall, flooring, paint, finishes restored. Full documentation package delivered to your carrier.
When franchises send unfamiliar crews after each event, we send the same team that worked the last one.
Flood damage is NOT covered by standard Texas homeowners insurance. It requires NFIP flood policy through FEMA or private flood insurance. We coordinate every option available — including FEMA disaster assistance during federally declared events.
The NFIP 60-day Proof of Loss deadline is strict. Missing it can void your claim. We file before day 30 on every project.
Plus FEMA NFIP and private flood policies
Most projects bill direct to insurance. Out-of-pocket cost is typically your deductible only.
Free on-site damage assessment. No obligation. Documented for your insurance carrier.
We bill your carrier directly. You pay your policy deductible — typically $1,000-$2,500 homeowners or 1-2% windstorm deductible.
Out-of-pocket residential flood restoration ranges by damage scope. Free written estimate before work begins.
Named-storm response with FEMA documentation.
Same-day extraction for sudden bayou overflow.
Brays, Buffalo, White Oak, Cypress specialists.
Galveston Bay storm surge response.
Contaminated floodwater biohazard protocols.
60-day Proof of Loss documentation.
"Beryl flooded our Kingwood house. They were on-site by 4 PM the same day. FEMA Proof of Loss filed inside two weeks. Rebuild completed in 5 weeks. I never wrote them a check — insurance and FEMA paid direct."
"Third Meyerland flood. They remembered the floor plan from Harvey. Started extraction in 45 minutes. State Farm covered everything with no supplement fight. The continuity made an awful situation manageable."
"Bellaire flooded post-Beryl. State Farm wanted to approve a $40K scope. They found additional hidden damage worth $14K with thermal imaging and filed a supplement. Approved in a week."
60 minutes anywhere in greater Houston. During hurricane events we pre-position crews based on forecasted impact zones — some Beryl customers had crews on-site within 2 hours of the storm passing.
Insurance pays us directly. You pay your deductible only. We submit Xactimate-scoped estimates to your carrier (or FEMA NFIP for flood) and bill them — most customers never write us a check.
Yes. We start mitigation immediately. Texas law actually requires policyholders to mitigate damage — waiting can void your claim. We document everything as we work and file the claim alongside.
We provide the documentation package that minimizes denial risk to begin with. If a claim is denied, our supplemental documentation supports your appeal — including the federal Office of Flood Insurance Advocate process (800-621-3362).
Not when we're on-site within 60 minutes. Mold colonization needs 24-48 hours of standing moisture. With same-day extraction plus EPA-registered antimicrobial treatment, we hit the prevention window every time. If mold forms anyway, our TDLR-licensed mold remediation is included.
Flood damage (rising water from outside) requires NFIP or private flood insurance — NOT covered by standard homeowners. Burst pipes and appliance failures ARE covered by homeowners. Sewer backup requires a water backup endorsement. We help determine your coverage before work begins.
Brays Bayou, hurricane surge, reservoir release, or burst pipe — we're on standby 24/7 across Houston.