Crew dispatched in 60 minutes with truck-mounted extractors moving 1,000+ gallons per hour. Standing water removed same-day. Insurance billed direct.
The difference between hours and days of damage compounding.
HydraMaster and Prochem. Powered by truck engines. 200+ inches of lift. Primary tool for residential extraction.
High-rise condos, multi-story buildings, locations truck-mounts can't reach. Same vacuum power, portable form.
For depths beyond extractor capability — basements, crawl spaces, sumps with standing water over 12 inches.
Heavy stainless wands compress carpet to pull water from pad without removing carpet (when salvageable).
Low Grain Refrigerant dehumidifiers. Pull moisture from air at any humidity level — critical for Houston climate.
Locate hidden moisture in walls, under flooring, ceiling cavities. Documents every affected area for insurance.
2021 Uri freeze-burst type events
Attic-mounted plumbing failures
Houston clay soil shift damage
Attic-mounted catastrophic failures
Supply hose ruptures, drain backups
Hidden cabinet/subfloor damage
AC condensate pan failures
Wind-damaged roof rain entry
Hydrostatic pressure intrusion
Clean (Cat 1) source events
Faucet/fixture supply failures
Pinhole and slab discoveries
Safety first. Only if it's safe to do so.
Most projects bill direct to insurance. Out-of-pocket: deductible only.
Extraction only, single-room event under 100 sq ft. Same-day completion.
Extraction + structural drying for multiple rooms. 3-5 day project. Most common.
Major water event, multiple floors, contents pack-out. Often involves full restoration.
With insurance: Deductible only — typically $500–$2,500.
"Pipe burst at 2am. They were here at 2:47am. Truck-mounted extractor running by 3:00am. Total extraction in 90 minutes. Insurance covered everything — no mold damage to argue about."
"Water heater burst in our attic — three floors of damage. Two trucks dispatched. The lead tech walked me through exactly what to do before they arrived. Insurance covered through USAA, paid deductible only."
"Called at 6:15am. Truck in driveway at 7:08am. Slab leak under kitchen — located it with acoustic equipment, extracted the water, coordinated the plumber. Insurance billing already in motion before lunch."
60 minutes anywhere in greater Houston, 24/7/365. Crews dispatched the moment you call. Most customers see arrival in 30-50 minutes.
Extraction alone isn't enough — materials hold residual moisture that causes mold within 24-48 hours. Most projects need structural drying after extraction. We do both as part of one bill.
Yes when the water source is a covered peril — burst pipes, appliance failures, sudden plumbing failures, roof leaks from storms. Flooding from outside requires NFIP. We help determine coverage and bill direct.
Often yes for Cat 1 (clean) water. Carpet padding usually has to go but the carpet itself can be lifted, dried, and re-installed. Cat 2 or Cat 3 (contaminated) water typically requires full carpet replacement.
For very small clean-water events (a knocked-over fish tank), yes. For anything larger, no — DIY equipment moves 5-15 GPH vs our 1,000+ GPH. By the time you've extracted, mold has started. Also voids most insurance claims.
Pipe burst, appliance leak, slab leak, or any standing water event — we're on standby 24/7 across Houston.