Crew dispatched in 60 minutes. Thermal moisture mapping before any demolition. Daily drying logs for your carrier. State Farm, Allstate, USAA billed direct. You pay your deductible only.
Uri pattern attic and wall line ruptures
Houston water chemistry corrosion failures
Crimp ring or expansion joint blowouts
Under-slab supply line ruptures and detection
Washer, dishwasher, toilet, ice maker lines
40-80 gallon catastrophic discharge cleanup
Thermal-imaging discovery before more damage
24-48 hour window protection included
Dispatcher locates your shut-off, identifies nearest crew, gives arrival ETA. Available 24/7/365 — no answering services, real dispatchers.
Truck-mount extractors, FLIR thermal camera, moisture meters, air movers, dehumidifiers. Burst confirmed and photographed at intake.
Thermal scan shows the FULL wet area — usually larger than visible damage suggests. Truck-mount extraction begins. Carrier notified.
Drywall cut precisely along moisture meter line, not arbitrarily. Wet insulation pulled. Antimicrobial applied. Drying equipment staged.
LGR dehumidifiers and air movers run continuously. Daily moisture readings documented. Final reading confirms dry equilibrium.
Drywall, insulation, paint, texture match (Houston knockdown / orange peel). Final documentation delivered to carrier for RCV release.
We've been the team Houston calls when copper pinholes appear, when supply lines blow, and when freezes break thousands of attic pipes overnight.
Burst pipe water damage is typically covered under standard Texas HO-3 homeowners insurance as sudden and accidental discharge. The challenge isn't coverage — it's documentation. Carriers deny gradual-leak claims, dispute scope, and try to depreciate. We document the burst event from the first photo on site.
Our scopes use the same Xactimate version your adjuster uses. Daily moisture logs prove the drying timeline. Supplements get filed with photo evidence. You pay your deductible. We bill your carrier.
Burst pipe claims are covered by standard homeowners — we know each carrier's playbook
Most projects bill direct to insurance. Out-of-pocket cost is typically your deductible only.
Free on-site damage assessment with thermal imaging. No obligation. Full scope documented for your carrier.
We bill your carrier directly. You pay your policy deductible — typically $1,000-$2,500 for HO-3 homeowners. Recoverable Depreciation released on completion.
Out-of-pocket residential burst pipe restoration ranges by scope and material affected. Free written estimate before any work begins.
Uri-pattern freeze attic line ruptures.
Under-slab supply line bursts.
Upstairs burst pipe ceiling repair.
Find what visual inspection misses.
Tank failure flood cleanup.
Laundry room supply line failures.
"Christmas Eve. PEX line burst in the attic above our master. Crew was at our door 45 minutes after the call. They thermal-imaged the whole ceiling, dried it without major demo, and State Farm covered everything. We never wrote them a check beyond the deductible."
"Winter Storm Uri broke three pipes in our attic. Other restoration companies weren't returning calls. Restorative Cleaning Solutions had pre-positioned. They were the only firm that could give me a real arrival time. Insurance paid in full — their NWS-data documentation killed the 'failure to maintain heat' defense the adjuster floated."
"Copper pinhole leak in our Sugar Land kitchen wall — went weeks before we noticed. Two other companies wanted to demo the entire kitchen. Restorative Cleaning Solutions thermal-mapped the actual moisture, cut only the wet section, and saved us about $9,000 in unnecessary demolition. Insurance was thrilled with the documentation."
Sudden burst pipe failures are typically covered under standard HO-3 homeowners policies as sudden and accidental discharge. Gradual leaks (slow drips over weeks) usually aren't. The documentation we build at intake — water temperature at the burst point, valve position, time-of-discovery photo timeline — supports the sudden-event determination and protects against gradual-leak denials.
60 minutes anywhere in greater Houston, 24/7. Katy, Sugar Land, Woodlands and other suburbs run 60-90 minutes. During freeze events (Uri-pattern weather) we pre-position crews and maintain response times even during regional emergencies.
No. Uncontrolled demolition is one of the top reasons insurance carriers dispute claims. We thermal-image the moisture envelope first, then cut precisely where wet material exists — photographing every step. This protects both your home from over-demolition and your claim from coverage disputes.
We focus on the water-damage side — extraction, drying, demolition, and reconstruction. We coordinate with your plumber (or recommend one from our trusted partner list). The plumbing repair invoice is typically NOT covered by insurance (it's the cause, not the damage), but our scope covers everything else.
Yes. We bill State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, and most carriers directly using Xactimate-priced scopes. You pay your deductible only. We handle the carrier coordination, supplements, and Recoverable Depreciation release at job completion.
Most denials are documentation problems, not coverage problems. Our intake documentation — burst photos, valve position, water temperature, NWS freeze data when relevant — is built specifically to defeat common denial patterns. Under Texas Insurance Code 542A (Prompt Payment of Claims Act), carriers face statutory penalties for wrongful denials. We document for that defense from day one.
Freeze-burst attic line, copper pinhole, slab leak, or supply line failure — we're on standby 24/7 across Houston metro. Insurance billed direct.