Slow leaks hide behind cabinets for weeks before discovery. Hardwood warps. Cabinet bottoms swell. Wall cavities saturate. We map the moisture, salvage what can be saved, replace what must be replaced.
Most common — weeks before discovery
Catastrophic sudden leak
Cat 2 gray water under unit
Mid-cycle mechanical failure
Behind cabinets, into walls
Injection drying when possible
Drain water requires protocol
Defends sudden-event coverage
Cabinet cavity moisture starting. No visible damage yet. Easy fix if caught here.
Water reaching cabinet floor. Toe-kick may show water staining. Action window narrowing.
Particleboard swelling. Cabinet integrity compromised. Replacement likely needed.
Hardwood, engineered, or laminate floor failing. Subfloor moisture established.
Mold colonization in cavities. TDLR remediation scope. Cabinet replacement certain.
Dispatcher confirms shut-off behind unit, identifies leak type if known, dispatches crew.
Truck-mount extractor, FLIR thermal camera, moisture meters. Dishwasher pulled if needed.
Affected cabinets pulled. Wall cavity thermal-checked. Floor system moisture mapped.
Toe-kick, cabinet bottoms, lower drywall removed where saturated. Hardwood floor assessed.
Air movers + dehumidifiers + injection drying for hardwood. Cat 2 antimicrobial.
Cabinet repair or replacement, floor restoration, baseboards. New supply line.
Dishwasher leaks are top-5 most common appliance water damage claims. Most are slow leaks discovered weeks after they started.
Dishwasher leak claims face the most aggressive 'gradual leak' denials of any appliance damage type. Door gasket slow leaks especially. Our intake documentation establishes the discovery date and the timeline of when symptoms first appeared.
Cat 2 (drain water) vs. Cat 1 (supply water) determination affects scope pricing. Drain water requires antimicrobial treatment and porous material disposal.
We know each major Texas carrier's playbook for this loss type
Most projects bill direct to insurance. Out-of-pocket cost is typically your deductible only.
Free on-site moisture scan + scope documentation. Hardwood salvage feasibility assessed.
We bill carrier for drying, demo, cabinet repair, floor restoration.
Out-of-pocket dishwasher damage ranges by floor type, cabinet damage.
"Dishwasher had been slowly leaking for months before we noticed. They documented the discovery date carefully, scoped the kitchen properly, and the insurance covered everything except the dishwasher itself."
"Supply line broke overnight. Came down to a flooded kitchen and dining room. They extracted within an hour of our call and saved most of our hardwood with injection drying."
"Slow leak for who knows how long. Found mold behind cabinets when we pulled them for renovation. Their TDLR remediation handled it as part of the same scope."
Buckled or warped flooring near the unit. Damp baseboards. Musty smell under the kitchen sink. Unexplained water on the floor. Cabinet bottom warping. We can confirm with thermal imaging.
Sometimes. Solid hardwood that's been wet less than 48 hours often recovers with injection drying systems. Engineered wood usually doesn't.
No, the appliance itself is wear-and-tear. The water damage to your kitchen IS covered.
Drying: 3-7 days. Cabinet and floor reinstatement: 5-10 days depending on materials. Total typical: 7-14 days.
Documentation of when symptoms first appeared establishes your discovery timeline. Insurance treats 'discovered today' as the relevant date if the gradual nature wasn't readily apparent.
Yes. Dishwasher supply lines have 5-10 year service life. $15-$30 of material prevents the next failure.
Door gasket slow leak, supply line burst, drain failure, pump failure — cabinet drying, hardwood salvage, Cat 2 protocols.