Real-person dispatcher answers your call 24/7. IICRC-certified crew dispatched within 60 minutes. Truck-mount extractors, thermal imaging, full PPE for Cat 3. Insurance billed direct — you pay your deductible only.
Water damage doesn't wait for business hours. Burst pipes happen at 2am. Flooding starts during the storm. Sewage backups discover Sunday morning. Our 24/7 dispatch is staffed by real people — not an answering service — who triage your emergency and dispatch the nearest crew immediately.
We've maintained 60-minute Houston metro response since 2007. During named storms and major freeze events, we pre-position crews and equipment. During Hurricane Beryl 2024, the January 2024 freeze, Hurricane Harvey 2017, and Winter Storm Uri 2021 we kept emergency response running when most other restoration companies couldn't.
From dispatch call to truck on-site
Katy, Sugar Land, Woodlands, Pearland
Not an answering service
60-min crew dispatch
Bayou, storm, hurricane
Cat 3 protocols 24/7
Suppression water response
Storm-driven response
Pre-positioned during freezes
Water heater, washing machine, dishwasher
After-hours business response
Real-person dispatcher answers 24/7.
Nearest crew dispatched. Equipment confirmed.
Houston metro standard. Suburbs 75-90 min.
Water source stopped. Damage documented.
Standing water removed. Drying begun.
Documentation + insurance billing direct.
60-minute Houston metro response. Real-person dispatch 24/7. IICRC certified. Insurance direct.