Crew dispatched in 60 minutes. Full biohazard protocols. Contaminated materials hauled and disposed legally. Direct insurance billing. We handle sewage so you don't have to.
Backup-driven overflows bringing sewage into bathrooms and adjacent rooms.
Sewage entering through multiple drains simultaneously. Often during storms.
Rural Atascocita, Magnolia, Tomball, Cypress outskirts properties on septic.
Failed pumps during storms allow groundwater + sewer mixing into basements.
Aging cast iron in older Heights/Montrose homes. Tree root collapse common.
Storm flooding mixed with city sewer system overflow during heavy rain events.
Tyvek Level C suits, N95/P100 respirators, full poly containment. HEPA negative-air scrubbers running.
Main line cleared, septic intervention, or municipal coordination. Truck-mounted extractor removes standing sewage.
Carpet, padding, contaminated drywall 12-24" above water line. Bagged for regulated waste disposal per OSHA.
EPA-registered phenolics + quaternary ammonium compounds. ULV fogging for air. ATP testing optional.
LGR dehumidifiers + air movers until pre-loss moisture content reached. Daily logged readings.
New drywall, flooring, finishes. Complete claim package delivered to your carrier.
Sewer-source backups typically require a water backup endorsement on your Texas homeowners policy — usually $5K, $10K, or $25K coverage. Many policies don't include it by default.
Indoor source events (toilet clog, fixture overflow) are usually covered under standard plumbing failures. Outdoor flooding contaminated with sewage requires NFIP flood coverage. We check your specific policy before work begins so there are no surprises.
Coverage varies by policy endorsements
Free assessment first. Direct billing if your policy covers it.
Single-room toilet overflow, contained area. Same-day cleanup typical.
Multi-room main line backup with carpet/drywall removal + sanitization. 3-5 day project.
Whole-floor sewage event, basement flooding, septic failure. Full demolition + rebuild.
With water backup endorsement: You pay deductible only — typical out-of-pocket is $500-$2,500.
"Main line backup during the May storms. They were here in 45 minutes, full PPE on within 10 minutes of arrival. Allstate's water backup endorsement covered everything — we paid our $1,000 deductible and that was it."
"Septic failed on a holiday Saturday. They were the only company that picked up — and they were on-site within an hour. TCEQ documentation made permit renewal painless. Saved our weekend and our home."
"Apartment complex had a toilet overflow flood through 3 floors. They contained it before it spread further, documented for tenant insurance + property management claim, finished in 4 days. Best response we've had."
60 minutes anywhere in greater Houston, 24/7/365. Sewage exposure is a health emergency and we treat it that way.
Sewer-source backups need a water backup endorsement on Texas homeowners policies (typically $5K-$25K). Indoor source overflows (clogged toilet, broken fixture) are usually covered by standard policies. We verify your coverage before work begins.
No. DIY sewage cleanup creates serious health risks (E. coli, Hepatitis A, Norovirus exposure) and can void your insurance claim. Insurance adjusters require professional documentation. The deductible cost beats the medical risk every time.
Affected rooms: 3-7 days minimum (extraction + drying + sanitization). Adjacent rooms with our HEPA containment in place: usable throughout the project. Full reconstruction (drywall, flooring): 2-3 weeks total.
Houston Public Works can be liable for municipal sewer system failures. We document the source thoroughly so you can pursue a claim against the city in addition to your homeowners coverage. Several Houston customers have recovered costs from the municipality with our documentation.
Toilet overflow, sewer line backup, septic failure — full biohazard protocols, OSHA compliance, direct insurance billing. We're on call 24/7 across Houston.