Houston\'s comprehensive water damage restoration since 2007. Burst pipes, slab leaks, ceiling water damage, hidden leaks, appliance failures. IICRC-certified crews respond 24/7 with direct insurance billing for State Farm, Allstate, USAA, Farmers, Liberty Mutual, and every major Texas carrier.
Emergency roof tarping prevents the secondary water damage that's often more expensive than the original storm damage. Most insurance policies require you to mitigate further damage immediately — our same-day tarping protects both your home and your claim.
Call for Emergency TarpingClick each damage type for what we do, what your insurance covers, and what makes Houston unique.
Houston straight-line winds and hurricane gusts strip shingles, tear off roof sections, and shatter windows. Hurricane Beryl in July 2024 produced 80-90 mph sustained winds across Houston, with gusts well over 100 mph, causing widespread roof damage and weeks-long power outages.
What we do:
Texas leads the nation in hail damage claims. Houston-area hailstorms during spring severe weather season (March-May) routinely produce baseball-sized hail that destroys roofs, siding, gutters, and windows. The April 2024 Houston hailstorm produced 4-inch hailstones in Harris County.
What we do:
Storm water damage happens two ways: rainwater entering through wind-damaged roofs/windows (covered under homeowners), or flooding from outside the home (requires NFIP coverage). The distinction matters enormously for insurance.
What we do:
For pure flooding from outside (rising water, bayou overflow, storm surge), see our flood damage restoration services with NFIP/FEMA expertise.
Major hurricanes combine all three damage types — wind, water, and sometimes hail. Our hurricane response coordinates multiple insurance claims (homeowners windstorm + NFIP flood), prioritizes emergency stabilization, then executes comprehensive restoration in phases.
Hurricane response phases:
Our crews stay on your property throughout — same team, same point of contact, every phase. This continuity is rare in disaster response and prevents the "starting over" experience most franchise customers describe.
Storm damage coverage is the #1 source of confusion for Houston homeowners. Here's the truth.
| Damage Source | Standard HO-3 Policy | NFIP Flood Policy | Notes |
|---|---|---|---|
| Wind damage to roof/siding | ✓ Covered | ✗ Excluded | Texas windstorm/hail deductible applies (1-2% of dwelling value) |
| Hail damage | ✓ Covered | ✗ Excluded | Same windstorm deductible; file fast in spring |
| Rainwater entering through wind-damaged roof | ✓ Covered | ✗ Excluded | Must document that wind caused the opening first |
| Tree damage from wind | ✓ Covered | ✗ Excluded | Tree removal coverage capped (usually $500-$1,000) |
| Storm surge / coastal flooding | ✗ Excluded | ✓ Covered | NFIP required for coastal Houston properties |
| Bayou overflow / inland flooding | ✗ Excluded | ✓ Covered | Even if rain-caused, "flood" requires NFIP |
| Sewer backup during storm | ~ With endorsement | ✗ Excluded | Water backup endorsement typically $5K-$25K |
| Loss of use / temporary housing | ✓ Covered | ~ Limited | HO-3 usually covers 20-30% of dwelling limit |
| Spoiled food (power outage) | ~ Limited | ✗ Excluded | Usually $500 sub-limit; varies by policy |
Confused by your specific coverage? Free claim consultation — we'll review your policy and tell you what's covered before any work begins.
Same-day response is critical during storm events. Here's the typical timeline from call to property protection.
Different Houston neighborhoods face different storm risks. Our crews dispatch based on which area you're in and what kind of damage to expect.
Most insurance policies REQUIRE you to mitigate further damage immediately. If you wait for the adjuster to arrive before tarping a damaged roof and it rains again, the insurance company can deny the additional water damage claim — calling it "failure to mitigate."
The fix: Tarp first, document everything, then meet with the adjuster. Save the receipts. Your policy reimburses reasonable mitigation costs.
After major hurricanes, out-of-state contractors flood Houston with door-to-door sales. They take large deposits, do shoddy work or none at all, and disappear before warranty issues surface. Texas Attorney General has prosecuted hundreds of these cases after Harvey, Ike, and Beryl.
The fix: Verify Texas contractor licensing, check BBB ratings, ask for IICRC certifications. Local contractors with Houston track records can be vetted; storm chasers cannot.
During hurricane forecast windows, we move equipment and personnel to areas in the predicted path. Some Beryl customers had crews on-site within 2 hours of the storm passing.
Texas Department of Licensing & Regulation registered. IICRC certified. BBB A+. Local crews with verifiable credentials — no out-of-state storm chasers.
Hurricane damage often triggers homeowners (wind) + NFIP (flood) claims simultaneously. We coordinate both with proper documentation routing to each carrier.
Our crews are dispatched 24/7 during storm events. The longer you wait, the more your insurance company can argue about secondary damage. Call us before the next rain.